Terms and Privacy

1. Data controller

The data controller is the operator of the Oren Study project. For privacy questions, requests concerning your data or complaints, use the contact details at the end of this Policy.

2. Data we process

Depending on the features you use, we may process the following categories of data:

• Account and profile data, such as name, email address, account identifier, language, theme, preferences and the record of your acceptance of the terms.
• Study content, including Spaces, plans, modules, topics, notes, calendar entries, deadlines, grades, quizzes and flashcards.
• Conversations with the Oren tutor, responses, chat titles and study memories extracted from interactions to maintain useful context.
• Files, images and documents you upload, their metadata and extracted text when required to analyse the content.
• Usage and operational data, such as message, analysis, document and AI-action counts, storage usage, limit reset dates and technical error or security logs.
• Subscription data, such as the identifier associated with a purchase, plan, subscription status, relevant dates and events provided by RevenueCat or Google Play. We do not receive or store full card numbers or other payment credentials.
• Technical data required for sessions and security, such as authentication tokens, IP address and basic request information that may appear in infrastructure logs.

3. Sources, purposes and legal bases

We receive data directly from you, from the application or device during use and, for subscriptions, from Google Play and RevenueCat.

• Performance of a contract: to create and manage your account, store study content, provide the tutor, process files, synchronise subscriptions and deliver requested features.
• Legitimate interests: to protect the service, prevent fraud and abuse, enforce usage limits, diagnose failures and improve stability, while balancing your rights.
• Legal obligation: to comply with applicable tax, accounting, judicial or regulatory duties.
• Consent: where the law requires it for a specific purpose. Consent may be withdrawn without affecting earlier lawful processing.

4. AI tutor and AI features

To generate a response, Oren may send the current message and necessary context to an AI provider, including relevant history, Space data, calendar entries, grades, study memories and content extracted from images or documents. This is used to answer your request and keep the conversation contextual.

The service currently uses OpenRouter, which may route requests to compatible model providers, and may use the DeepSeek API when that option is configured. These providers process content under their own terms, settings and policies. Do not submit sensitive personal data or third-party information that is not needed for studying.

AI can produce incorrect content. Oren does not make decisions about you that have legal or similarly significant effects.

5. Service providers and data sharing

We share only the data needed to operate the service with these categories of recipients:

• Supabase: authentication, database, file storage and related services.
• OpenRouter and model providers selected through its platform; DeepSeek when used directly: processing AI requests.
• RevenueCat: technical management of purchases, Premium entitlements and subscription status.
• Google Play and Google: app distribution, payment processing and website hosting or delivery services.
• Authorities, courts or third parties where disclosure is legally required or necessary to protect rights, users and the service.

6. International transfers

Some providers may process data outside Portugal or the European Economic Area. Where required, these transfers rely on an adequacy decision, Standard Contractual Clauses or another applicable legal mechanism. The specific location and safeguards also depend on each provider's configuration and policies.

7. Retention and deletion

We retain account data and content while the account is active and for as long as needed for the purposes described. Records required for security, dispute resolution or legal compliance may be kept for a limited additional period.

You can delete your account in the app under Profile > Delete account. This process deletes the account, Spaces, chats, messages, content, memories and associated files from systems controlled by Oren Study. You may also request deletion through the contact address on this page. Deleting the account does not automatically cancel an active Google Play subscription; cancel it separately in the store settings.

Data that Google Play, RevenueCat or other providers must retain for their own legal obligations remains subject to their policies and schedules. Backups may persist temporarily until overwritten under applicable technical cycles.

8. Your rights

Under the GDPR, you may request access, rectification, erasure, restriction, portability or object to processing, and withdraw consent where consent is the legal basis.

• We may need to verify your identity and will respond within the applicable legal timeframe.
• You may lodge a complaint with Portugal's data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt, or with the competent supervisory authority in your country.

9. Children and minors

Oren Study is intended for users aged 13 or over. Users under 18 must have permission from their legal guardian. We do not knowingly collect data from children below the minimum age; if you become aware of such an account, contact us so that we can take appropriate action.

10. Security

We apply reasonable technical and organisational measures, including authentication, access controls, encrypted connections and separation of user data. No system is completely invulnerable; you should protect your credentials and report suspected unauthorised access.

11. Website, sessions and local storage

The app and website may use session identifiers, local storage and technologies strictly necessary for operation, language, theme and security. We currently do not use behavioural advertising or advertising cookies on the website. If optional technologies are introduced, this Policy and consent controls will be updated where required.

12. Changes and contact

We may update this Policy to reflect changes to the product, providers or law. The new version will show its update date and, where a change is material, we will provide notice through the app, website or another appropriate channel.

1. The service

Oren Study is a study organisation and support tool that enables you to:

• Organise subjects into Spaces, plans, modules, topics and materials.
• Manage notes, calendars, deadlines and grades.
• Upload images and documents for organisation or analysis.
• Use an AI tutor and tools such as quizzes, flashcards and assisted actions when included in your plan.

2. Eligibility and account

• You must be at least 13 years old. Users under 18 may use the service only with permission from their legal guardian.
• You must provide accurate information, keep your credentials confidential and notify us if you suspect unauthorised access.
• Each account is personal. You are responsible for activity through your account unless it results from a failure attributable to Oren Study.

3. Free plan

The Free plan provides manual organisation for up to 3 active Spaces and up to 25 MB of storage, plus 30 AI messages and up to 6 quiz or flashcard generations to try the AI features. Free does not support document uploads or commands for the tutor to freely edit a Space, such as creating personalised study plans or managing its calendar.

Current limits are displayed on the website and in the app and may be reasonably adjusted to keep the service sustainable, with appropriate notice where a change is material.

4. Premium plan and fair use

Premium includes AI features and up to 1 GB of storage, subject to the daily limits shown when you subscribe. Current limits are 100 messages, 30 files (images and documents), 30 AI actions and 10 deep-mode uses per day.

Limits are fair-use and service-protection measures. An operation may use its corresponding allowance, and generated quizzes or flashcards count as AI actions. We may temporarily block requests that exceed limits, show abuse, involve unauthorised automation or create technical risk.

5. Prices, renewal and cancellation

Prices, currency, taxes, trial periods and applicable conditions are those shown by Google Play before purchase. Subscriptions renew automatically under the store conditions until cancelled by you in your Google Play settings.

RevenueCat supports technical management of subscription status. Payments and refunds are processed under Google Play rules, without affecting mandatory consumer rights. Deleting your Oren Study account does not cancel an active subscription; cancel it separately through the store.

6. AI tutor

• Responses may be incomplete, outdated or incorrect and should be checked, especially before important decisions.
• The service does not guarantee grades, exam success, academic outcomes or availability of a specific model.
• Oren does not replace teachers, healthcare professionals, psychologists, lawyers or other specialists.
• In danger, emotional crisis or an emergency, contact the appropriate emergency or support service; do not rely on the AI tutor.

7. User content

You retain rights in content you submit. You grant Oren Study a limited, non-exclusive licence, for as long as necessary, to host, copy, technically transform and process that content solely to provide, protect and improve the requested features.

You must be authorised to submit the content and should not upload third-party personal data, confidential material or protected works without a lawful basis. You are responsible for keeping copies of important materials.

8. Acceptable use

• Do not use the service for illegal, fraudulent or abusive purposes, or in ways that harm others.
• Do not attempt to access accounts, data, systems or features without authorisation.
• Do not bypass limits, interfere with security, distribute malware, overload the service or use unauthorised bots and automation.
• Do not use the tutor to produce dangerous content, violate rights, harass people or facilitate academic misconduct.

9. Intellectual property and third parties

The Oren Study brand, visual identity, software, text and original elements belong to the operator or its licensors. These Terms do not transfer those rights to you.

The service relies on third parties, including Supabase, OpenRouter and model providers, DeepSeek when configured, RevenueCat and Google Play. Third-party services, content and links are also governed by their own terms and policies.

10. Availability and changes

We may fix, update, limit, suspend or discontinue features for technical, legal, economic or security reasons. We will try to provide reasonable advance notice of material changes where possible. We do not guarantee uninterrupted or error-free operation.

11. Suspension and termination

We may limit or suspend an account that breaches these Terms, creates risk for the service or is used fraudulently, subject to applicable law. You may stop using the service and delete your account at any time. Provisions which by their nature should survive will continue after termination.

12. Liability, governing law and contact

To the extent permitted by law, Oren Study is not liable for indirect loss, user-caused data loss or decisions made solely on the basis of an AI response. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.

These Terms are governed by Portuguese law. Any dispute should, where possible, first be raised through the contact below, without limiting a consumer's right to use the competent authorities and courts.